Thanks you so much for providing this service for “newbies” like us.  We can’t say enough about Jim Fischer: great teacher; patient; extremely knowledgeable; and super helpful.  He answered every question we had and provided tips and suggestions for things we hadn’t even thought about yet.  Not only was he able to address the technical stuff, but he clearly wanted us to have information that would make our RV’ing experience enjoyable.  He made sense out of a lot of things that didn’t make sense in operating the RV, and most important, we both feel more confident about driving.