Sorry for the late reply. However, I did want to provide you with feedback on our experience with Chris. Having never driven a 37 foot anything in my life, I was more than apprehensive to take on this task. Chris changed that very quickly. He had just made a most thorough inspection of our rig and then proceeded to provide two days of expert driving instruction. He was as meticulous in his guidance as he was in inspecting my rig. I would not have simply, blindly, bought a large RV without the minimum of instructions as to how to operate the damn thing safely and confidently.  Chris was an excellent teacher (and I know teachers because I am one), and he certainly lowered my learning curve so much that I am confident in going anywhere in a safe manner in our new RV.